How Can We Help You?

GGNodes is a premium game server hosting provider offering high-performance hosting for Minecraft, VPS, Discord bots, and more. Founded in 2023, we operate nodes in India, USA, Germany, and Singapore.

We have nodes in India (Mumbai & Noida), United States (New York & Los Angeles), Germany (Frankfurt & Berlin), and Singapore. More locations are being added soon!

We guarantee 99.9% uptime backed by enterprise-grade infrastructure, redundant power supplies, and 24/7 monitoring. If we fall below this, you're eligible for service credits.

All plans include GGShield DDoS protection at no extra cost. Singapore nodes additionally include OVH Game-tier enterprise DDoS protection capable of mitigating large-scale attacks.

We accept UPI, debit/credit cards, PayPal, and cryptocurrency (BTC, ETH). For enterprise orders, bank wire transfers are also available. All transactions are secured with SSL encryption.

Yes! We offer a 7-day money-back guarantee on your first purchase. Refunds are processed within 10-12 business days. Renewable services and domain names are non-refundable after setup.

Absolutely! You can upgrade or downgrade at any time from your client panel. Upgrades take effect immediately with prorated billing. Downgrades apply at the next billing cycle.

No hidden fees at all. The price you see is exactly what you pay. Daily automated backups, DDoS protection, 24/7 support, and free subdomains are all included with every plan.

60! The moment your payment is confirmed, our team system deploys your server. Standard game servers like Minecraft and Bedrock are ready in under 2 minutes. No waiting!

Yes! Full mod and plugin support for all games. Minecraft supports Spigot, Paper, Forge, Fabric, and more. Use our one-click installer for popular modpacks, or upload manually via FTP/file manager.

NO! your need to setup papermc, enabling crossplay between mobile (PE), PlayStation, Xbox, Nintendo Switch,minecraft java, Windows 10/11 — all out of the box.

Definitely! Back up your world files, upload them via FTP or the web file manager, set the level-name in server.properties, and restart. Our support team can help if you need assistance.

We use Pterodactyl, an industry-standard game panel. It provides real-time console, file manager, performance monitoring, one-click installers, and scheduled tasks. Fully mobile-friendly.

Yes! game servers include automated daily backups. You can also create manual backups at any time and restore with a single click. Backups are stored on separate infrastructure for safety.

Yes! Our Pterodactyl panel provides real-time console access from any web browser or mobile device. You can view logs, run commands, and manage your server from anywhere in the world.

Game servers include SFTP access for secure file transfers. VPS plans include full root SSH access. FTP credentials are available in your Pterodactyl panel under the "Settings" tab.

Go to the Pterodactyl panel login page and click "Forgot Password". Enter your registered email and follow the reset link. If you need further help, open a ticket via Discord or email.

Yes! In Pterodactyl, go to your server Settings > Users. You can invite other users and assign granular permissions — console access, file management, startup configuration, and more.

Open a ticket in our Discord server with subject "Cancellation Request". Please download any data you need before cancellation — servers are wiped after 24 hours from cancellation confirmation.

Yes, server transfers are possible. Contact our support team with both account emails and the server ID. Both parties must confirm the transfer. Any outstanding invoices must be cleared first.